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SHOPLINE Pricing Plans

 

SHOPLINE offers multiple plans to meet your business needs, whether you're just starting out or seeking advanced features at competitive rates and pricing plans.

If you're unsure about which pricing plan to choose, you can register for a 14-day free trial to explore how SHOPLINE's features can help you sell your products and grow your business. You can always upgrade your plan later to access new features and functionalities.

If you plan to sell in person, discover how SHOPLINE’s POS features and hardware can support your retail business. 

Note: To check your current SHOPLINE plan, go to the SHOPLINE admin panel > Settings > Plan > Current Plan.

 

In This Article

 


 

Comparing Plans and Features

Each SHOPLINE pricing plan comes with a unique set of features. You can explore the plans through  two methods:

  • If you haven’t signed up for a SHOPLINE account, visit SHOPLINE’s official website to view the pricing plans.
  • If you already have a SHOPLINE account, go to the SHOPLINE admin panel > Settings > Plan > Choose plan to view the plan details.
 

 

Price Details and Billing Cycle

SHOPLINE provides five paid plans: Starter, Essential, Standard, Premium, and Enterprise, each offering different features and pricing. Once you upgrade to a paid plan, your subscription will automatically renew unless you disable the automatic renewal option. 

To review and manage extra charges that will be included in your upcoming bills, visit the plan settings page in your SHOPLINE admin panel.

You can choose either monthly or annual payment based on your needs, and pay for your subscription via credit card or PayPal.

 


 

Purchasing a Paid Plan

When you create a SHOPLINE account, you will automatically be enrolled in a 14-day free trial plan. You can purchase a paid plan at any time through the "Plan" page. To upgrade from your free plan to a paid plan, follow these steps:

  1. Log in to your SHOPLINE account.

  2. From your SHOPLINE admin, go to Settings > Plan.
    3-2. Settings _ Plan.png

  3. Click the Choose Plan button to check out the pricing plans.
    Pricing plans 2.png

  4. Select the plan that fits your business needs, and click Choose plan.
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  5. Choose between monthly or annual payment frequency and select your preferred payment method. Then, click Pay now to finalize the payment.
    Pricing plans 4.png

Upon completing the payment, your SHOPLINE account will be instantly upgraded to the new plan.

Notes: 
  • After payment, your chosen store plan takes immediate effect. Refer to SHOPLINE Bill Overview for instructions on checking payment details and billing cycles.
  • SHOPLINE supports auto-renewal with linked bank cards. Associated store charges are automatically deducted. See the Guide to Automatic Billing Deduction article for details.

 


 

Pricing Plans FAQs


Q1: Will I lose anything if I upgrade from a free trial to a paid plan?

No, upgrading to a paid plan won't result in any loss of data or progress from your free trial.


Q2: Can I change my plan?

Yes, you have the flexibility to upgrade or downgrade your plan at any time.


Q3: Can I bind a credit card for automatic billing deduction?

Yes, SHOPLINE supports auto-renewal with a linked credit card. When you first bind your card to a store, you may receive a small verification charge (approximately $1 USD) to verify the card. This amount will be automatically refunded to your credit card within 7 business days. For more information, please refer to our "Guide to Automatic Billing Deduction.​​"


Q4: Can I open multiple SHOPLINE stores in one account?

Yes, you can create and manage multiple SHOPLINE stores within a single account to accommodate your business growth.


Q5: Can I use my existing domain name?

Yes, you can use your current domain name with SHOPLINE. Refer to the FAQ article titled Binding Your Domain Name for instructions on how to do so. 


Q6: Do you charge transaction fees?

SHOPLINE charges transaction fees for third-party payment providers that are not under SHOPLINE Payments. The fees vary by subscription plan, and providers like PayPal and Airwallex may have additional fees and restrictions. We recommend reviewing the provider's rules and fees when setting up online payments.


Q7: Is SHOPLINE PCI Certified?

Yes, SHOPLINE is PCI DSS validated, ensuring the security of your data and customer information.

 


 

 

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