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SHOPLINE Enterprise Overview

 

Are you running your brand without an organized management system? Are you selling at a high volume and seeking a more efficient way to manage your business? SHOPLINE Enterprise is designed with you in mind! This article introduces SHOPLINE’s Enterprise plan, guiding you through its practical features and the purchase process.

 

In This Article

 


 

Service Availability for the Enterprise Plan 

Stores on the Enterprise plan can enjoy SHOPLINE's special service availability. For more details, please refer to the "Service Availability for the Enterprise Plan" document.

 


 

Who is Right for the Enterprise Plan 

Running an e-commerce enterprise can be demanding. SHOPLINE Enterprise is specifically designed to help enterprise owners address their challenging management issues. With SHOPLINE Enterprise, you can efficiently oversee all your stores from a single admin interface and leverage advanced features and free apps to streamline your brand's operations and foster business growth. 

Consider an Enterprise plan if you're facing the following management challenges:

  • Managing multiple sales channels simultaneously and requiring a unified admin management solution.
  • Seeking advanced features to enhance conversion rates, AOV (Average Order Value), cross-sell rates, and repeat purchase rates.
  • Experiencing rapid business growth and needing feature integration to support the expansion.
  • Dealing with performance and/or high availability issues on self-built or open-source platforms, which may raise security concerns.
Note: Looking to understand the differences between the Enterprise plan and our regular plans? Please see "SHOPLINE Pricing Plans" for detailed information.

 


 

Key Features of SHOPLINE Enterprise 

The SHOPLINE Enterprise plan provides a variety of practical features to help enterprise managers operate their businesses more efficiently.

Feature Description
Free Stores Each SHOPLINE Enterprise plan includes specified free stores.
Enterprise Admin

The Enterprise admin panel enables you to efficiently manage all your organization's stores from a central location. These management tools are exclusively available to SHOPLINE Enterprise plan subscribers.

Specialized Channels and Apps 

Subscribers to the Enterprise plan gain access to premium plans of various paid apps for free. These SHOPLINE apps and channels are particularly suitable for merchants looking to expand rapidly.

  • Member System
  • POD
  • B2B
  • Product Upsells & Bundles
  • Instagram Feed
Point of Sales (POS) During the package plan's effective period, the first 20 POS pro locations are included in each store of the Enterprise plan. 
SmartPush Emails Each store in the Enterprise plan is allowed to send 10,000 emails using SmartPush for free.
API Resources

SHOPLINE Enterprise provides extended API calls that allow integration with custom apps.

  • Unlimited API call rates1
  • SHOPLINE QL2
Customizable Checkout Utilize powerful apps and branding tools to customize your checkout pages, enhancing your branding, marketing, and conversion rates. 
Fast Checkout
Enhance customer checkout experience and increase conversion rates with Shopby's fast checkout setting.
Avalara AvaTax 3 Subscribers to the SHOPLINE Enterprise plan can use the tax services provided by Avalara AvaTax. 

 

Notes: 

  1. In accordance with our risk control policies and rules, unlimited use of our API calls rate may be subject to limitations in certain cases.
  2. SHOPLINE QL is currently in its beta version. Please contact your Merchant Success Manager to request early access. 
  3. The Avalara Tax feature is currently only available for use in the US region, encompassing federal jurisdictions, state jurisdictions, and the District of Columbia, but excluding any overseas territories of the United States.

 


 

Understanding Charges in Your Plan

Pricing for the Enterprise plan may vary based on your business scale and operational requirements. Common charge items are listed below. For a comprehensive pricing plan, please contact our Merchant Success Team.

Item Description
Subscription Fees Once you have accepted the quote provided by your sales representative and applied for the Enterprise plan, you will be subject to a monthly basic subscription fee.
Platform Fees  In months with a significant volume of processed transactions, a platform usage fee may be applied. This fee is determined by multiplying the sales amount by a pre-agreed fee ratio. If the resulting amount exceeds your subscription fee, the additional charge will be included in your bill for that specific month.
Charges for Additional Stores The SHOPLINE Enterprise plan includes specified free stores. If additional stores are needed, you can make the purchase through your SHOPLINE Enterprise admin panel.  
Commissions Orders processed through third-party payment methods in each store under the Enterprise plan may incur associated commission fees.
Charges for Paid Apps While most apps in the SHOPLINE App Store are free for Enterprise plan subscribers, some come with additional charges. Purchased apps will be added to your bill.

 


 

How to Apply for SHOPLINE Enterprise 

To apply for a SHOPLINE Enterprise plan, please contact our Merchant Success Team: Go to SHOPLINE Enterprise website, click Contact us in the upper right corner, fill in your enterprise information, and click Submit. We will reach out to you for further discussion on your needs.

SHOPLINE Enterprise Overview.jpg

 

After agreeing to a quote, you are required to submit the necessary documents for your application. Once your application is approved, you can proceed with payment to activate your plan. Currently, two types of payments are supported:

  • Online Payment: You can choose to pay via credit card or digital wallets such as PayPal and PayNow. 
  • Bank Transfer: Alternatively, you can opt for payment via bank transfer.

 

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